Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 454730 Views
  • 2 replies
  • 2 kudos

Resolved! Disney+

I have been trying to figure out why my bill has jumped up not too long ago and have finally realised I have been signed onto a Disney+ subscription I never asked for and never received any details about.

Irwin109 by Level 1: Joiner
  • 486 Views
  • 1 replies
  • 0 kudos

Massive money taken from my account

02 sent me a text asking if I wanted to add an extra. I applied for an iPad with £0 upfront. As soon as I applied 02 took my full handset payment of over £1000 which was my sons Xmas money for him and my grandson. I have had 4 phone calls with o2 one...

Drewmcmon by Level 1: Joiner
  • 768 Views
  • 2 replies
  • 0 kudos

Resolved! capping my bill

how do i set a cap to stop my bill going over a certain amount.

kyan154 by Level 1: Joiner
  • 513 Views
  • 1 replies
  • 0 kudos

Resolved! Can not find my address on O2

Good morning. I have tried many times to get a Monthly Pay Phone but always I can not find my address. It only appear some flats in the list. As my flat is new I thought that it was happening because the Council Tax was not with Band on, but I alread...

Resolved! "Change your mind"

I have had a new iPhone 13 for just over a week. I have been having buyers remorse that perhaps I should have ordered one with more storage. I am waiting a return postage bag to send it back. I have used the phone for a short time very carefully, in ...

cmor84 by Level 1: Joiner
  • 2447 Views
  • 9 replies
  • 0 kudos

safesearch

how do i turn safe search off?

toe by Level 1: Joiner
  • 651 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade Via WhatsApp

Hi. I recently upgraded my contract via o2 on WhatsApp, and I'm trying to look at upgrading my other contract but all my conversations are lost when I switched to my new phone, so I can't find how to contact the WhatsApp team again :'(

DjSammyD by Level 1: Joiner
  • 1028 Views
  • 1 replies
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Resolved! Wrong order

I made an order but thought it was an iPhone but it went through all wrong. Trying to cancel it so I can order correct device but can’t get hold of anyone . Any ideas

Stjohns11 by Level 1: Joiner
  • 531 Views
  • 1 replies
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Resolved! Overdue payment

Good afternoon I have a query on my 02 app with my device plan stating that its over due I've checked my bank and it come out on the date it was supposed to. I have one payment left next month and my device plan is paid and I don't want to upgrade as...

Wooby1976 by Level 1: Joiner
  • 614 Views
  • 1 replies
  • 0 kudos