Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

sim card

trying to reactivate new sim its not working can anyone help

Resolved! O2 open

Hi applied for an o2 open discount and it has been applied to my account. Do I need to reapply each month for the discount or does the discount continue until the end of my contract. Thank you

Resolved! I'm on a contract

I'm currently on a contact, can i go to a sim only deal if i pay my old phone off

Return problems

Hi guy's. I buy smartwatch and return in cooling period. It take 3 weeks calling and going to store to sort out semple thing return. Ok finally o2 make return cancelled my contract and stop my number. And even for apology give me 50 pound back. But m...

Resolved! Roaming charges

What roaming charges will I incur if I accept or make voice calls whilst on holiday?

Resolved! Is 5G working on my iPhone

Hi, I just got an iPhone 13 mini and new SIM/contract with O2. I live in London and have been within the 5G coverage zone but am not getting 5G network. Wondering if there is anything I need to do to activate or a way of checking my SIM is 5G ready? ...

Ear buds

I have an email telling me that I can track my order but when I go to my account they have already been added to my account so no way to track them, any suggestions?

Resolved! Got a message from O2 ..telling me nice work..for an SMS text?,charging me 59p..impossible t

Haven’t a clue what they are on about.checked the date ,they mentioned.nothing..very poor

Resolved! Where is my order ?

I ordered the AirPods Pro and I received the go ahead but no further contact ever since, can someone help?

Resolved! Bill

Hi I've recently checked my online banking and I have multiple payments come put from 02 I normal pay my phone bill monthly and 4 other payments have come out at the same time, please can you help me understand why this has happened and of I can get ...

O2

Forum Posts