Two days no service. Leaving 02

[lukecollier26]

Two days no service. Joke leaving 02

[MI5 · Accepted solution]

@lukecollier26 

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

[Bambino]

@lukecollier26 Here's a guide to cancel and leave: Cancelling your contract - An updated guide - O2 Community 

Keep in mind that you'll still have to pay any remaining months on your contract. No service for two days won't be considered justification for leaving without paying.