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I have got a Samsung Galaxy A10 and need to change my sim to a nanosim. How do I get one?

newsue
Level 1: Joiner
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I have recently got a new phone, a Samsung Galaxy A10 and need to change my sim to a nanosim. How do I ge one, can you supply me one with the same phone number. also how do I transfer the details from my old sim to my new one?

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jonsie
Level 94: Supreme
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If you call into any O2 store with photo ID they will change it free and swap your number

Or call O2 and they will send you a sim which you do the swap yourself

Guide: Sim Swap: a mini guide 2017 update 

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Enlli
Level 69: Guiding Light
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Firstly, examine your present SIM. There is a good chance it is of the multi push out variety. Hold it under the light and look for score marks

3-in-1-SIM.jpg

If you do need a replacement then going into an O2 store with photo ID is best as they will do everything for you

 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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