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Level 1: Joiner
Posts: 2
Registered: ‎28-10-2018
Accepted Solution

I am traveling to china and Hong Kong

Hi

My account have bar limit?
I want to travel to about china and Hongkong my phone is activated?
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Level 1: Joiner
Posts: 2
Registered: ‎28-10-2018

Re: I am traveling to china and Hong Kong

Hi
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Anonymous
Posts: 0

Re: I am traveling to china and Hong Kong

@Yes

 

Hi

 

Have a look here https://www.o2.co.uk/shop/international/using-phone-abroad

 

Please note this forum is not Customer Services and forum members are customers just like you, this means we don't have access to your account details.

 

If you have an account specific question, please use the contact methods on this page https://www.o2.co.uk/contactus

 

 

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Posts: 104,491
Topics: 552
Solutions: 13,539
Registered: ‎04-04-2012

Re: I am traveling to china and Hong Kong

Hi @Yes 

Your phone should be set up to work when abroad automatically if you purchased directly with O2, but, be aware of the costs please.

china.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 90,023
Topics: 745
Registered: ‎14-01-2013

Re: I am traveling to china and Hong Kong

@Yes

You would be better off contacting customer services in the link above to make sure there are no roaming bars on your account.

A number of people recently have complained about this whilst abroad. It shouldn't be an issue... though it is happening more frequently for some strange reason.

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