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Level 1: Joiner
Posts: 3
Registered: ‎24-07-2020

I am%20unable%20to%20get%20the%20OTP%20sent%20from%20aqua%20card%20to%20my%20mobile

I have been unable to receive the OTP code from aqua and I have checked they have the right number for me? I used to get them fine but all of a sudden I don’t.
Posts: 116,617
Topics: 573
Solutions: 16,170
Registered: ‎04-04-2012

Re: I am%20unable%20to%20get%20the%20OTP%20sent%20from%20aqua%20card%20to%20my%20mobile

@Bonnie83 

A spend cap can also prevent incoming texts from short code numbers even though they are free to receive.

If you have a zero spend cap, change it to £5.00

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