I'VE BEEN OVERCHARGED TWICE

[Anonymous]

My credit card has been charged by O2 at over twice my O2 bill, then charged a second time so I have been charged nearly 5 X what is due. I cannot find a way of contacting O2 even when logged in MyO2.  If this is a fraudulent transaction I want to know so I can advise my credit card company or have O2 dipped in to my pocket without my consent? Below are the details;

O2 UK 01206 835444

Merchant category name: TELECOMMUNICATION SERVICE/credit card ACTIVATED

[adamtemp64]

If pay monthly ring 202 from your handset or payg 4445

Contact us links are at the bottom of every page on the o2 website

P.s. that telephone number is not an o2 one this could be card fraud.

[Anonymous]

The first call should be your Credit Card company.

They have departments to deal with this on your behalf.

Then o2.

[jonsie · Accepted solution]

The telephone number in your original post is not a valid number and isn't connected.

Call your bank, this may just be an attempt to get your credit card details. Have you checked in My O2?

[adamtemp64]

That number if googled links back to a company that is now part of Vodafone very strange

[perksie]

That number is or was:

Rentaphone Ltd

Colchester

Essex

[adamtemp64]

@perksie and they according to companies house merged / name changed over several years and now is a wholly owned subsidiary of Vodafone in Newbury

[perksie]

Yes so the charge complained of was not from O2.

[adamtemp64]

But strange it says o2 on the customers credit card statement / online.

[Anonymous]

Hi I've just been charged by same number and didn't pay for anything yesterday or day before for the amount. I know it's not o2 as my bill isn't due for over a week yet. Did you ever get to the bottom of this?