This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

How to register a new card keeping the same username?

Go to solution
Anonymous
Not applicable

on ‎30-01-2013 23:04

on ‎30-01-2013 23:04

Hello Everybody!!

 

I've just changed my tariff so I have a new username and password to visit my O2 webpage but I've had already the username and pasword from my first tariff. When I sing in and I writte the data the sistem says me that I need to change the username gave me in the shop for me email. I writte my email and then the sistem tell me that this email remains to another acconunt, my first account, but I've just one email, so What I can do? Is it clear my question? Sorry for my english!! I'm improving my english right now! Thanks

Message 1 of 4
944 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 151693 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎30-01-2013 23:10

on ‎30-01-2013 23:10

Sign in with your first account details then go to "My O2" at the top of the page. You will see a link that says "Link your accounts" on the right of the page. Follow this link to add your new sign in details.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
940 Views
0 Kudos
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 151693 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎30-01-2013 23:10

on ‎30-01-2013 23:10

Sign in with your first account details then go to "My O2" at the top of the page. You will see a link that says "Link your accounts" on the right of the page. Follow this link to add your new sign in details.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
941 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to MI5

on ‎30-01-2013 23:33

on ‎30-01-2013 23:33

Oh!! Thank you very much!! I did it!!

Message 3 of 4
935 Views

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 151693 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

‎31-01-2013 08:29 - edited ‎31-01-2013 08:30

‎31-01-2013 08:29 - edited ‎31-01-2013 08:30

Excellent, well done wink

 

ps. Your English is fine - I understood you perfectly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
915 Views
Top Kudoed Authors
View All
Top