Solved: How to register a new card keeping the same userna...

Anonymous · ‎30-01-2013

Hello Everybody!!

I've just changed my tariff so I have a new username and password to visit my O2 webpage but I've had already the username and pasword from my first tariff. When I sing in and I writte the data the sistem says me that I need to change the username gave me in the shop for me email. I writte my email and then the sistem tell me that this email remains to another acconunt, my first account, but I've just one email, so What I can do? Is it clear my question? Sorry for my english!! I'm improving my english right now! Thanks

MI5 · ‎30-01-2013

Sign in with your first account details then go to "My O2" at the top of the page. You will see a link that says "Link your accounts" on the right of the page. Follow this link to add your new sign in details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎30-01-2013

Sign in with your first account details then go to "My O2" at the top of the page. You will see a link that says "Link your accounts" on the right of the page. Follow this link to add your new sign in details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎30-01-2013

Oh!! Thank you very much!! I did it!!

MI5 · ‎31-01-2013

Excellent, well done

ps. Your English is fine - I understood you perfectly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

How to register a new card keeping the same username?

DPD - Return to sender? What happens now

Not receiving incoming texts and calls

O2 travel

Why is 02 unlimited data saying that I have went o...

Proof of usage