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How to make a complaint

Anonymous
Not applicable

I would like an email address or mailing address to which I can make a formal complaint about O2 and the poor service my husband and I have received as I don't like to use the  telephone, and I know I cannot complain to the Ombudsman Service without first giving O2 the opportunity to deal with the complaint and address this issues.

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jonsie
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jonsie
Level 94: Supreme
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MI5
Level 94: Supreme
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Registered:
Be aware that it can take up to 10 working days (not including weekends) to get a response.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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