Solved: The difference between.....

Silver_Fairy · ‎07-11-2016

Finally got to talk to 'live chat' but still a tad exasperated!

Can someone tell me the difference between

23336 o2travel and

21300 travelon

thank you.

MI5 · ‎07-11-2016

They both turn on o2 travel, so no difference?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-11-2016

They both turn on o2 travel, so no difference?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎07-11-2016

Both the same yes.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Silver_Fairy · ‎07-11-2016

So why confuse people by different names and different numbers?!

MI5 · ‎07-11-2016

Who knows - maybe they thought it was an improvement?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎07-11-2016

O2 like multi numbers....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎07-11-2016

Mmmmmm...the op does have a point though?

Veritas Numquam Perit

MI5 · ‎07-11-2016

As long as they do what you want it doesn't matter.
No one will remember them so will always Google it anyways.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Silver_Fairy · ‎07-11-2016

My phone is still not working gahhhh!

I tried texting travelon to 21300 to be told that i had already opted in to the o2 travel service and im being charged £1.99 each day etc.

I tried texting my partner and got the message to text for balance. When i did they said i either didnt have a bolt on or a bolt on such as O2 friends (which i dont have)

I cannot call or text, I do not like not being in touch with my family.

MI5 · ‎07-11-2016

You can't pay for the travel service because you don't have any credit. It is taken daily from your balance.
I've told you what you need to do already so I've no idea why you're just going round in circles?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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