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How to claim free Samsung Galaxy Buds Pro2 with Galaxy S23

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AlexB1989
Level 1: Joiner
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on ‎29-04-2023 16:07

on ‎29-04-2023 16:07

Hi I am wondering if someone could help.

 

I went into a branch today and upgraded to the Samsung Galaxy S23 with there being a promotion for the free galaxy ear buds pro2 however the person serving told me to go to the Samsung website to claim however I can't find a claim option online? 

 

Thank you in advance 😊

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Oxonian
Level 33: Firestarter
In response to ComicBookLuke
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on ‎21-12-2023 20:42

on ‎21-12-2023 20:42

@ComicBookLuke 

 

Sadly I have to agree with you, although bear in mind that Customer Service is mediocre in some of the other UK mobile network operators too. 

 

I set out the O2 complaints procedure above (16 November 2023, 20.08) and I suggest that you now go down that path.   

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