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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
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Resolved! Monthly Plan

Hi, I realised that my monthly plan has been increasing steadily the past year. I can’t afford if it gets more expensive than the current deal. I preferably want a deal that’s £20 maximum a month.

Ahmed5 by • Level 1: Joiner
  • 300 Views
  • 1 replies
  • 0 kudos

Upgrade through Mobile Phones Direct - O2 extras

I'm curious how you managed to do this? Was it SIM only or did you go for a new handset as well? I am currently out of contract with o2 and have tried in vain twice today to get a better deal and get the price down for SIM only. But frankly the deals...

Upgrade through Mobile Phones Direct - O2 extras

I have just done an upgrade through Mobile Phones Direct (much better value) but how long does it take to show on MyO2? I had extras Amazon and Disney and presume I will lose these soon. Can these be added? No problem if I can't as it's still cheaper...

Resolved! Virgin Mobile -> O2 Airtime Discount

Hello, I received a text from O2 a few days ago about being out of the minimum contract term. Moving over from Virgin Mobile just over a year ago meant that I have the airtime discount applied. This used to be a bolt on, but checking my current bolt ...

mesub by • Level 2: Apprentice
  • 1121 Views
  • 2 replies
  • 0 kudos

Resolved! 4g

My bill is outstanding as my banking app isn't working and I can't go to my bank as they are closed. My 4G isn't working I need to know if I can have a few days to pay it off but still have my 4g working?

Bdeu by • Level 1: Joiner
  • 362 Views
  • 2 replies
  • 0 kudos

O2 Switch Up

Hi All, I took our an O2 switch up plan a while ago (pre Aug 23) and switched up my phone to the 15 Pro on release day but wish I'd gone for another colour. Any ideas if I am able to switch up again or would I now need to wait the 90 days. I can see ...

n14_f by • Level 1: Joiner
  • 3600 Views
  • 28 replies
  • 0 kudos

Resolved! new phone do not need device plan just airtime

hello, is it possible to purchase new phone, pay monthly NO DEVICE PLAN WANTED just transfer sim card over.have seen advice elsewhere saying to do this purchase phone elsewhere thenj just place sim card into new phone. phone would be google pixel 8a.

TobyToo12 by • Level 1: Joiner
  • 973 Views
  • 3 replies
  • 0 kudos

Affordable Mobiles/ Mobile phones direct/ o2

I ordered an O2 upgrade through Mobile Phones Direct nearly 4 weeks ago, my ordered hasn't progressed at all - did you ever get this resolved? MPD say they can't give me any timescale at all and are blaming O2. I'm not sure if I should just cancel, b...

mrscjl by • Level 1: Joiner
  • 582 Views
  • 3 replies
  • 0 kudos

Resolved! O2 EXTRA

Hi I have been asked to activate my O2 extra before 20/05/2024. Please help and advise me on how to do that. Thanks

Rizwan by • Level 1: Joiner
  • 302 Views
  • 1 replies
  • 0 kudos

Resolved! How to use my balance for a roll on monthly plan

I topped up my account by £15 this morning for the £15 roll on plan. But it isn’t letting me renew it with the money on my account and is taking to the enter your card details format.

Rymundo by • Level 1: Joiner
  • 524 Views
  • 3 replies
  • 0 kudos
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