Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

How much data allowance do I need to get European roamin

I'm in France and can't make or receive calls. What do I need to do to make calls

Resolved! KEEPING MOBIE NUMBER

I have always been on monthly contract with o2, I have just upgraded to Samsung Galaxy s24 ultrahow can I keep my mobile number ?

Resolved! Latest Bill

Hi, could you kindly let me know what the £14.49 is on my latest bill. It says it is for Google Play on the 22nd May at 14.52. I am not sure what this is? Thank you, Timea

Resolved! New Customer

Hi, I want to begin a new contract with O2 but I also want to choose the date the switch goes through.

Resolved! Travel bolt on

I have texted the number to get a travel bolt on but I have received no reply. I am on holiday in Albania

Resolved! Unable to see my device on my O2 account

I have three phone numbers registered to my name but when Iog into my accountI can only see one account and if I try to change anything it wants to send the security code to two devices that belongs to family members and not my own device as it is no...

Unable to use charge to mobile

Hello, I'm no longer able to use Charge to Mobile for Google Play Store. Within Google Play for payment methods I try to select Enable O2 billing, It attempts to send a verification text to O2 but fails, jus giving me an error saying Can't verify you...

Seeking advice on credit file amendment

Hello, I am looking for some advice on how best to proceed. Recently when applying for a mortgage in principal, I've been made aware that I have a default from O2 on my credit file. This came as a surprise as I was not an O2 customer. After some digg...

Resolved! not receiving certain texts (such as verification codes,2 factor etc) since porting over from EE

Just putting this out there to see if anyone else has experienced similar issues? how long did it take to get fixed any additional suggestions currently using an iphone 13 pro (unlocked) 02, unlimited calls,texts + 50gb data.72++ hours since my numbe...

4 months already, O2 still have not cancell my mobile broadband

I had followed the O2's cancellation guide, and called to cancel my service four months ago, I am still being charged. And I am no longer living in the UK. O2's stellar service, it's practically an art form trying to contact them. It's as if their co...

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