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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 233982 Views
  • 2 replies
  • 2 kudos

SIM only order

So I ordered a SIM about two and half days ago and I got an email the same day I placed an order saying " We need to take a look at your application. Hold tight will get back to you within 24 hours" it's been more than 24 hours still nothing

Sk28746 by • Level 1: Joiner
  • 285 Views
  • 1 replies
  • 0 kudos

Slow data

My O2 data has always been a bit slow but I had just done a speed test on 5G with 1 signal bar on my iPhone but surely there’s a problem if it’s this slow. Any way to get it to be faster? thanks I’m not sure how to attach an image but on 5G with 1 ba...

Resolved! VAT BILL

I would like a monthly VAT invoice.Can you provide this ?

RSA23 by • Level 1: Joiner
  • 358 Views
  • 2 replies
  • 0 kudos

INVOICES

I cannot download my invoices for the period from December 2023 backwards I can download April, March, Feb , Jan but after this you cannot view the bill and neither will it download Please send me urgently invoices for Oct Nov Dec 2023 for both my ac...

darkarts by • Level 1: Joiner
  • 319 Views
  • 2 replies
  • 0 kudos

Resolved! Cracked screen

My galaxy A04s screen is cracked and needs replacing.

Chris79 by • Level 1: Joiner
  • 244 Views
  • 1 replies
  • 0 kudos

Resolved! Top up

Hi, I’ve used my data for this month and it doesn’t renew until 28th, however I can’t seem to log in and top up. My o2 account is showing no details and I don’t believe I have a virgin o2 account set up. Can you help by advising which platform I use ...

Kara2 by • Level 1: Joiner
  • 247 Views
  • 1 replies
  • 0 kudos

Resolved! Contract end date

I wanted to know when my contract finishes 

tony56 by • Level 1: Joiner
  • 295 Views
  • 1 replies
  • 0 kudos

Resolved! Travel bolt on

I called O2 and arranged for a travel bolt on to be added to my account so I can use my phone in Malaysia, please can you confirm this has happened

AnitaS by • Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos

I lost my dream house and can't get a mortgage because of O2

I am writing to express my deep disappointment and frustration regarding the handling of fraudulent accounts opened in my name with O2. This issue has not only impacted my credit score but has also significantly hindered my ability to secure a mortga...

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