Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Xiami redmi 3

I am wondering how much is it monthly and how long is the contract after I pay 80gbp upfront

Resolved! Where’s my 3 month Disney plus’

I bought a pay monthly sim and don’t have my Disney plus I was promised

esim

hi i go online and buy a esim deal but i cant get onto my o2 app as i dont have the number its an esim that i dont have stupid or what

Tariff change

I’ve recently changed my tariff from unlimited data to 20gb. Do I still have unlimited data until my billing date or is the change immediate? thanks

I want to change to sim only

I would like some gelp with moving to sim only ive tried ringing from my mobild 202 libe keeps cutting out abd telling ne my answer is incorrect

Promise to pay

Hello,Please can someone from support add a promise to pay for the 22/05/2020. The bill is overdue but due to reduced hours we can't pay until then which is my partners next payday.Thanks

Termination fee when transferring from personal to business

Hi, I have transferred one of my personal mobile number from personal account to business account. The number was on SIM Only. When I spoke to Customer service they advised me there will be no charge as it is sim only contract. Now after 14 days of t...

Resolved! Roaming in Canada - zone 1

I’m off to Canada on 31st May. I already have the travel bolt on but ideally don’t want to pay £6 a day as I’m more likely to need WiFi rather than texts and phone calls. So yesterday I purchased Data Roaming zone 1 bolt on. If I just use data will t...

Old and new switch up currently on credit file

Hi i carried out a switch up at the launch of the s24 everything went smoothly the old contract ended the new began fast forward 12 weeks the new contract has been added to my credit file but the old one hasn't been satisfied its still showing as out...

Resolved! How do I pay off my o2 device plan?

Hello How do I pay off my o2 device plan? And please I beg DO not tell me to call the customer service on whatever number. I have called them about 5 times and they won't take any payment from me over the phone. I don't want to leave O2 but I want to...

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