Solved: Re: How to cancel a simplicity tariff

Anonymous · ‎07-10-2016

I have a simplicity tariff of £10.50 per month. I would like to cancel this and just use the phone on a normal top up. What number I dial to do it?

adamtemp64 · ‎07-10-2016

202 and ask to swap to simply pay as you go

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

adamtemp64 · ‎07-10-2016

202 and ask to swap to simply pay as you go

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Cleoriff · ‎07-10-2016

If it's a 12 month sim only tariff, wouldn't they need to settle the outstanding months left?

Which is why some people go for the 1 month simo as you only need to give 30 days notice?

Veritas Numquam Perit

MI5 · ‎07-10-2016

Yes, but 12 months is the minimum term so they could be past that?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎07-10-2016

@MI5 wrote:
Yes, but 12 months is the minimum term so they could be past that?

They could but didn't state that. I was just asking the question...

Veritas Numquam Perit

MI5 · ‎07-10-2016

and I was just answering it....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎07-10-2016

I also thought they still offered the 30 day as well as the 12 months Simplicity deal?

http://www.o2-deals.co.uk/o2-sim-pay-monthly.html

Veritas Numquam Perit

MI5 · ‎07-10-2016

Yes, of course.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎07-10-2016

With out a crystal ball I answered with the best advice available 202 would confirm the min term etc and the options to the op.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Cleoriff · ‎07-10-2016

@adamtemp64 wrote:

With out a crystal ball I answered with the best advice available 202 would confirm the min term etc and the options to the op.

No problem Adam...but as I am on the Simplicity tariff, I added to it with what I knew...

Additionally the OP could check in My O2 to confirm what they are on...

Veritas Numquam Perit

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