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How long to unlock an iPhone

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Kalusha
Level 2: Apprentice
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on ‎18-08-2018 15:08 - last edited on ‎20-08-2018 08:49 by

on ‎18-08-2018 15:08 - last edited on ‎20-08-2018 08:49 by

Hello - I have asked O2 to unlock my iPhone 6s three times now - each time the person I speak to on the phone denies all knowledge of the previous requests.  Has anyone else experienced this? I am still waiting for them to unlock  - 48 hours now from this third request (over a week since my first request), how long should I wait before phoning again?  Thanks.

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EmilieT
Former Staff
In response to Kalusha
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on ‎20-08-2018 08:51

on ‎20-08-2018 08:51

Hi @Kalusha, good to hear your phone was unlocked over the weekend!

 

Thanks @MI5 & @Cleoriff for the mentions as well sunflower

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