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How do I get 02 to contact me ?

Plocho
Level 1: Joiner
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My sim has been blocked through loosing my job i explained this to a 02 adviser who explained I needed to ignore the letters ...now they've totally blocked my phone and I can't call for them to get any help.
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MI5
Level 94: Supreme
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@Plocho 

@O2Daniel or @O2Ryan may be able to help you

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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O2Daniel
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@Thanks fo rthe tag @MI5 

 

@Plocho i will private message you, and we can discuss this further. Depending on the status of your account, would depend on what we can do. If you are fully disconnected, the only physical option is to call our payment management team from another number on 08005884213. But as i said, in your instance, i will look into your account and we can discuss it further within private message.

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