Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 372541 Views
  • 2 replies
  • 2 kudos

Resolved! Unknown transaction on credit card

Have a debit in my credit card bill for £60 - it appears as : SP ONLINE CO 02I have no knowledge of this paymentHas anyone else had anything like this?

Ade1 by Level 1: Joiner
  • 2474 Views
  • 1 replies
  • 0 kudos

Resolved! Keeping my number

Hello, I have tried to keep my number from pay as you go to pay monthly as O2 have sent a new SIM. However it just says 405 not allowed? Anyone know what I've done wrong and how to remedy? Also I only have 17days until my next bill date, although I h...

Resolved! data alllowance

My data allowance is showing as full 12Gb but when I try to access or load anything it won't let me. It's been like this for over a month and I've received notifications saying my allowance has been refreshed. Can you help please?

ElvisP by Level 1: Joiner
  • 922 Views
  • 3 replies
  • 0 kudos

Resolved! Won’t let me change my tariff

I’ve had tried to change my tariff several times, however it keeps coming up saying ‘no tariffs available’. Can this be solved?

Esther22 by Level 1: Joiner
  • 894 Views
  • 1 replies
  • 0 kudos

Resolved! NS&I security check call going to voicemail when overseas

Hi i'm currently in Australia on O2 roaming. Receiving ordinary calls fine, but automated calls from security checks such as NS&I go straight to voicemail so I can't complete the login. Any solutions? Key one for meis to be able to receive calls from...

Canbush by Level 1: Joiner
  • 1650 Views
  • 1 replies
  • 0 kudos

Resolved! Hi

Hi everyone sorry to bug everyone again as just confused I'm had my last 02 phone about 7 years but I'm upgraded to new phone no new line or anything just upgrade 02 said I won't get any letters I.e bonus letter as I'm not new or term and conditions ...

Kath2013 by Level 1: Joiner
  • 2571 Views
  • 15 replies
  • 0 kudos

Resolved! Charges!

Hey!..I'm being charged for sending text messages to a mobile in Jersey(Channel Islands) Is this normal? I have never been charged for that by my previous network provider and not for multimedia messages either.I added a bolt on for the multimedia me...

Louise08 by Level 1: Joiner
  • 1449 Views
  • 5 replies
  • 0 kudos

Resolved! O2 open

Hi, just wondering how long it takes for confirmation that O2 discount has been applied to your account after registering? Thanks

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catpinky by Level 1: Joiner
  • 242954 Views
  • 70 replies
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Resolved! Upgrade/cancel of contract

I'm in the last 40 days of my contract and I would like to upgrade to save on my monthly bill, I've seen an offer with o2 same as on now minutes /texts wise but more data, for less money & a new phone, with a 3rd party company,the same deal with O2 i...

Cityman by Level 1: Joiner
  • 981 Views
  • 2 replies
  • 0 kudos