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Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018
Accepted Solution

How do I contact o2?

I bought a data bolt on for a tenner thinking I must have gone over my allowance. I’ve since found that everyone is without mobile data, not just me. I’m trying the help section and contact us section but it just sends me round in circles. I’m sooooo frustrated. I just want to email o2! Why must it be so difficult?! Live chat is down and I’m deaf so can’t call them. Does anyone have an email address? For £52 a month I would really just hope they would let me send an email - I don’t ask for much (and I don’t get it!).
Level 64: Magistrate
Posts: 13,075
Registered: ‎31-03-2010

Re: How do I contact o2?

@Salsa There is no email address, unfortunately. Sorry to say, you're just going to have to wait until the network gets back up running, and some semblance of normality returns before you can resolve your issue.


Posts: 0

Re: How do I contact o2?

@Salsa There is no email address for O2. 

Posts: 90,301
Topics: 539
Solutions: 11,791
Registered: ‎04-04-2012

Re: How do I contact o2?

[ Edited ]

Just call or get someone else to, customer service @Salsa and they will reimburse you. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)