How do I close my account?

[Anonymous]

I have an O2 Mobile Broadband pay monthly account that I want to close. 

I tried to do this via live chat but was told that I had to call CS on 0344 809 0202. I don't have an O2 mobile so have to pay for calls to this number. After being put on hold for 20 minutes, I decided I didn't want to pay to listen to the "on hold" music any longer and hung up. How else can I close my account without having to ring CS?

[Anonymous]

Hi

How frustrating for you.

As long as Vodaphone gives good signal then it's an avenue of choice.

[MI5]

If you think O2 CS is bad, just wait till you try Voda

[viridis]

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@MI5 wrote:
If you think O2 CS is bad, just wait till you try Voda

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Agreed, not often will I be pushed to be actually offensive ( I just like to teeter on the edge) but voda customer service are borderline thick.

[Cleoriff]

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@viridis wrote:

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@MI5 wrote:
If you think O2 CS is bad, just wait till you try Voda

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Agreed, not often will I be pushed to be actually offensive ( I just like to teeter on the edge) but voda customer service are borderline thick.

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[jonsie]

To the point as  always @viridis 

[viridis]

Nah if it was to the point, the swear filter would have caught most of it and thus be unreadable.