How To View March 2015 Mobile Phone Use To Date

[Anonymous]

Hello, I'm a bit confused.  I used to be able to view my old bills and also the current month's usage quite easily on the 02 web site.  However, things seem to have changed and I can only view last month's call/text details.  I need to check March 2015 calls/text details to date but can't see how I can access them on the new screen.  Can anyone help?  Thank you.

[jonsie]

Exactly the same for me too @Cleoriff 

Is the My O2 app not showing data remaining @Anonymous ?

[Anonymous]

The myo2 app should show data remaining on the front page. If you only have a small amount left (20% of less of your tariff I believe) it gets pushed to the top in the mobile app

[Anonymous]

Hi Guys,

Do you mind ringing 202 and reporting the issues? They will need examples to be be able to report it so that it gets fixed.

[Cleoriff]

Mine is ok...though O2 Travel not showing... ?

[Anonymous]

On that main page the data is incorrect by far. I did eventually get to see the data I've got left, following the "long way" posted above. It shoudn't be such a lengthy and messy process. On "My device" page, "Allowances" column, it says I have 749 Mb Uk Data left, instead of my actual 350 Mb. The odd thing is that the "Anytime, any network minutes" I have got left, is correct.

[Anonymous]

How are you measuring your own data use please

[Anonymous]

To be honest @Anonymous as I am only trialling the Note 4 on Try The Tech I don't have the appetite for spending an hour waiting, explaining then being given a load of waffle that I don't trust.

For me I can access on the app what I need. That will do

[Anonymous]

ah...but there is the problem...if ppl don't report this  , O2 doesn't know....if they don't know, they wont fix it!

[Anonymous]

True but I only have two days off each week lol. Not wasting them 😆😆😆😆

[Anonymous]

@piperdog "to measure own data use": ‎follow jonsie's post of 06-03-2015 21:30. When you get to the "drop down box" shown in Cleoriff's post of 06-03-2015 21:43, click on "Recent charges" and it gives you the data and minutes used and remaining.