on 06-03-2015 20:07
on 06-03-2015 20:07
Hello, I'm a bit confused. I used to be able to view my old bills and also the current month's usage quite easily on the 02 web site. However, things seem to have changed and I can only view last month's call/text details. I need to check March 2015 calls/text details to date but can't see how I can access them on the new screen. Can anyone help? Thank you.
Solved! Go to Solution.
on 06-03-2015 21:08
on 06-03-2015 21:08
on 06-03-2015 21:09
on 06-03-2015 21:09
@Cleoriff wrote:I am also able to view detailed charges of last 6 months bills in view and compare bills at the bottom of the page...
But what about this current month?
Is your £1.99 (£1.66+vat) per day O2 Travel showing?
That's what is missing on mine.......
on 06-03-2015 21:30
on 06-03-2015 21:30
I can see current calls and texts on the PC in My O2.
View latest bill
scroll down where it shows last 6 months
click on last months bill
scroll down to 'view and print older bills'
You then see the older version page
Select recent charges from left hand menu
Click on 'what I've used'
Use the drop down box for texts and calls.
Messy but it gets you there............
on 06-03-2015 21:34
on 06-03-2015 21:34
@MI5 wrote:
@Cleoriff wrote:I am also able to view detailed charges of last 6 months bills in view and compare bills at the bottom of the page...
But what about this current month?
Is your £1.99 (£1.66+vat) per day O2 Travel showing?
That's what is missing on mine.......
No...I can't see that at all....
Veritas Numquam Perit
on 06-03-2015 21:37
on 06-03-2015 21:37
@Cleoriff wrote:
@MI5 wrote:
@Cleoriff wrote:I am also able to view detailed charges of last 6 months bills in view and compare bills at the bottom of the page...
But what about this current month?
Is your £1.99 (£1.66+vat) per day O2 Travel showing?
That's what is missing on mine.......
No...I can't see that at all....
Try the post above, I'll be interested to see if others are getting the same as me.....
on 06-03-2015 21:43
on 06-03-2015 21:43
on 06-03-2015 21:51
on 06-03-2015 21:51
That should give you the usage for March or since your last bill. At least it does for me.
on 06-03-2015 22:08
on 06-03-2015 22:08
on 07-03-2015 06:42
I have the same problem: can't see the data I've got left. It's been like that for few months. Very annoying.
on 07-03-2015 07:02
on 07-03-2015 07:02
Hi @Anonymous
The data I have left is showing in My O2 (the right hand side of the page) as shown here?
Veritas Numquam Perit