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How To View March 2015 Mobile Phone Use To Date

Anonymous
Not applicable

Hello, I'm a bit confused.  I used to be able to view my old bills and also the current month's usage quite easily on the 02 web site.  However, things seem to have changed and I can only view last month's call/text details.  I need to check March 2015 calls/text details to date but can't see how I can access them on the new screen.  Can anyone help?  Thank you.

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Anonymous
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Well that's great but when I try I get to an hour glass and loading and get no further so can't check.

Perhaps one of those who can check can have a look
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MI5
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@Cleoriff wrote:

I am also able to view detailed charges of last 6 months bills in view and compare bills at the bottom of the page...


But what about this current month?

Is your £1.99 (£1.66+vat) per day O2 Travel showing?

That's what is missing on mine.......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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I can see current calls and texts on the PC in My O2.

View latest bill

scroll down where it shows last 6 months

click on last months bill

scroll down to 'view and print older bills'

You then see the older version page

Select recent charges from left hand menu

Click on 'what I've used'

Use the drop down box for texts and calls.

Messy but it gets you there............

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Cleoriff
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@MI5 wrote:

@Cleoriff wrote:

I am also able to view detailed charges of last 6 months bills in view and compare bills at the bottom of the page...


But what about this current month?

Is your £1.99 (£1.66+vat) per day O2 Travel showing?

That's what is missing on mine.......


No...I can't see that at all....Smiley Frustrated

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jonsie
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@Cleoriff wrote:

@MI5 wrote:

@Cleoriff wrote:

I am also able to view detailed charges of last 6 months bills in view and compare bills at the bottom of the page...


But what about this current month?

Is your £1.99 (£1.66+vat) per day O2 Travel showing?

That's what is missing on mine.......


No...I can't see that at all....Smiley Frustrated


Try the post above, I'll be interested to see if others are getting the same as me.....

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Cleoriff
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Doing what you say @jonsie this is what I get.....

Capture bill.JPG

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jonsie
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That should give you the usage for March or since your last bill. At least it does for me.

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Cleoriff
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@jonsie wrote:

That should give you the usage for March or since your last bill. At least it does for me.


I have given up for now @jonsie  will try again tomorrow wink

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Anonymous
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I have the same problem: can't see the data I've got left. It's been like that for few months. Very annoying.

 

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Cleoriff
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Hi @Anonymous 

The data I have left is showing in My O2 (the right hand side of the page) as shown here?

Capture allowances.JPG

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