Help with a new contract and phone

[Soph]

Hi, so ive been with 02 for...15 years, and Im feeling like im not getting a very good deal, my contract goes up £10 every year and thats not cool! Does anyone have any tips on how to get a good deal? Do i speak to someone instore for a better deal or just finally give up and find another contract elsewhere? P.s im dying for the new note9!

[MI5 · Accepted solution]

Hi @Soph 

Getting deals on newly launched phones is almost impossible as demand is always high for them, but, your best chance is to buy from Carphone Warehouse or search the other independent retailers. 

You can still stay with O2 and keep your number, just pay less.

[Anonymous]

@Soph You can upgrade via an independent on a standard 24 month contract if Refresh isn’t a deal breaker for you 

[Bambino]

@Soph You can always call customer service and try the 'I'm thinking of leaving' tactic. I'm not sure where that would get you these days, but what's the worst that could happen?  https://www.o2.co.uk/contactus