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Help needed- keep my number

Tash82
Level 1: Joiner
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Hi
I've just joined o2 with a brand new phone/sim(pay monthly). I was with giffgaff(pay as you go)
I have filled in the 'keep my number form' twice now since 03/01/19 but nothing has happened.
How do I even contact o2? I've also waited 2 hours for an agent online but nowt happens there also.
Please help. Thanks
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jonsie
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jonsie
Level 94: Supreme
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All contact methods here:

Contact us

Live chat only available these days via IE or Edge browsers

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MI5
Level 94: Supreme
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@Tash82 the form hasn't been working for a few weeks now. 

@Marjo any updates from O2 about it?

@Marjo @EmilieT

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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