Solved: Help needed- keep my number

Tash82 · ‎09-01-2019

Hi
I've just joined o2 with a brand new phone/sim(pay monthly). I was with giffgaff(pay as you go)
I have filled in the 'keep my number form' twice now since 03/01/19 but nothing has happened.
How do I even contact o2? I've also waited 2 hours for an agent online but nowt happens there also.
Please help. Thanks

jonsie · ‎09-01-2019

All contact methods here:

Contact us

Live chat only available these days via IE or Edge browsers

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎09-01-2019

All contact methods here:

Contact us

Live chat only available these days via IE or Edge browsers

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎09-01-2019

@Tash82 the form hasn't been working for a few weeks now.

@Marjo any updates from O2 about it?

@Marjo @EmilieT

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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