Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Upgrading

If I upgrade my phone on line from o2 will they set transfer all my data frommy old phone to my new one as I don't think I could manage that my self as I am a pensioner and not very techy

Resolved! Topping up

I have a Pay Monthly account. Can I link a PAYG telephone to my account, so that I can keep an eye on on the credit level and top up when nnecessary?

not getting email

email not working properly , only had a few ? have switched phone off and on , and turned off airplane modelike suggested ???? help please

delivery address different to billing address

ive been trying to put on an order since 5.30pm yesterday for a samsung s9 referb in purple with 4gb data. my bank account is still registered to my previous address so I have changed my address on the system back to my old address so it will accept ...

Resolved! Incoming calls on 02 phone bill

Hi is there any way I can see my incoming calls through my 02 phone bill. I am on 02monthly .many thanks

Unblock my phone

I have payed my bill when will my phone be unlocked I need it for work

Resolved! 14 Day return

Hi, I'm sending a handset back ( 14 day return) but keeping my SIM card as I'd like to keep my new number, when can you choose your new handset? When your returned one has been recieved or when you have a ' Tracking number ' from your returned handse...

Resolved! Been ill In hospital/ tsb bank complaint :(

Been trying to get in touch I’m cut off and suffering ill health

Resolved! data saying when not used any should be 6 gb

got a new py monthly sim only i havnt used any data not even put sim in phone yet but it should be 6gb it says o left of o on o2

Resolved! Request a call back

My phone bill is unexpectedly high this month and I can’t settle it all at once. My phone has been cut off so I am unable to call anyone to set up an arrangement with you. How can I request a call back from o2?

O2

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