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Help On Upgrade

Lisa1982
Level 1: Joiner
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Hi,

just tried to upgrade my mobile phone with David via the telephone, everything went through but when i click on the link i get this message (You Can't Use This Service or Your Code limit Has Been Reached) i'm currently without a phone as my phone is completely broken with no screen showing.

 

Can you please help me out please.

 

Regards

Lisa

 

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MI5
Level 94: Supreme
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@Lisa1982 

You'll need to call back Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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