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Help I lost my phone and need a sim replacement but cannot access a phone right now

Anonymous
Not applicable

Hi 02 team

 

I need a SIM replacement but cannot call the helpline can this be done online or via email?

 

Thanks 

 

 

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MI5
Level 94: Supreme
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Hi, it can be done online.
See help here https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous
Not applicable

Hi @Anonymous this is not o2 you are talking to. We are all customers like you here You need to call customer service from a landline & report the loss & they can send you a SIM card 

 

https://www.o2.co.uk/contactus

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Anonymous
Not applicable
thanks
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MI5
Level 94: Supreme
  • 151723 Posts
  • 650 Topics
  • 28841 Solutions
Registered:
Hi, it can be done online.
See help here https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 5
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Anonymous
Not applicable

@Anonymous You are very welcome & welcome to the forum 

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