
on 30-10-2017 10:19
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on 30-10-2017 10:19
Hi 02 team
I need a SIM replacement but cannot call the helpline can this be done online or via email?
Thanks
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on 30-10-2017 10:33
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on 30-10-2017 10:33
See help here https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

on 30-10-2017 10:23
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on 30-10-2017 10:23
Hi @Anonymous this is not o2 you are talking to. We are all customers like you here You need to call customer service from a landline & report the loss & they can send you a SIM card
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on 30-10-2017 10:24
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on 30-10-2017 10:33
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on 30-10-2017 10:33
See help here https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 30-10-2017 11:09
@Anonymous You are very welcome & welcome to the forum

