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Held hostage by O2

Anonymous
Not applicable

O2 won't let me leave, no matter what???????

Message 1 of 14
2,385 Views
13 REPLIES 13

Anonymous
Not applicable

Nope, got my PAC code as soon as I asked. When I then asked for my UNLOCK code they said "You haven't passed the security check" - the CHAT line doesn't help. Nobody helps.

Message 11 of 14
741 Views

MI5
Level 94: Supreme
  • 152372 Posts
  • 651 Topics
  • 29084 Solutions
Registered:
Just use the button in your MyO2 then there is no need for any further security checks.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 14
740 Views

Anonymous
Not applicable

Thanks, just tried that. Fingers crossed.

Message 13 of 14
739 Views

MI5
Level 94: Supreme
  • 152372 Posts
  • 651 Topics
  • 29084 Solutions
Registered:
It works.
I did it myself last week. You'll hear back in a couple of days by email.
Just change sims when you get notified, no need to do anything else.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 14
732 Views