Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 248624 Views
  • 2 replies
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Resolved! Paying the rest of my contract off

I have sold my phone for £260. I wanted to put this momey towards finishing off my contract. The guy in the o2 shop said that he put that money on my account and that the only way to pay the rest of my contract off was to call a number. Im calling ev...

Anonymous by Not applicable
  • 2876 Views
  • 11 replies
  • 0 kudos

Resolved! Is VoLTE working now?

Does anyone have any idea? Screenshot taken from Apple's website. https://support.apple.com/en-us/HT204040

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evantkh by Level 6: Acolyte
  • 12279 Views
  • 127 replies
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Impossible to change my first name

I want to change from a Pay & Go to a Pay Monthly. When I set up my account, I put my official name. Minh Tuan. However, when I can to order, I get a message "Enter a valid first name between 2 and 20 characters. No spaces or special characters". I c...

Anonymous by Not applicable
  • 1681 Views
  • 7 replies
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Resolved! I can't find a way to pay my bill

I have cancelled my contract and am trying to pay my outstanding balance. I have tried EVERY option. I can't get to the payments page online. (it says it's not available) I have tried every number, and spoken to people on chat. I am over seas now, no...

Anonymous by Not applicable
  • 1076 Views
  • 1 replies
  • 0 kudos

Plusnet Mobile interesting email from them

So many moons ago when i had o2 broadband and it was sold to sky (I'm getting misty eyed thinking of the good old days) I moved my broadband to plusnet and ive been quite happy with it since. The other day i recieved an interesting email from them, s...

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Resolved! Stolen PAC code

Please note I am a EE customer and my PAC has been stolen and is currently registered with O2 by the potential hacker. This means I do not have access to my number and open to fraud eg mobile banking etc. I have reported this incident to the police a...

Anonymous by Not applicable
  • 2065 Views
  • 4 replies
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Resolved! Things I've brought

The bill says " the things you brought " but what are THINGS it's very hard to find out what it relates to.

Anonymous by Not applicable
  • 1760 Views
  • 6 replies
  • 0 kudos