Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 111256 Views
  • 15 replies
  • 5 kudos

Resolved! Can I send all incoming calls to voicemail when overseas?

I'm on a simplicity 30 day rolling contract and not wanting to incur any extra roaming costs where possible (as I get lots of call centers cold calling, grr!) whilst away on work next week, is it possible to divert all incoming calls to straight to v...

Resolved! my simplicity tariff

i have just got my new galaxy y,and i am on the simlicity pay monthly,well everytime i send a txt my money go,s down on my fone,could u help me i thought i had plenty of txts left?

Anonymous by Not applicable
  • 1280 Views
  • 15 replies
  • 0 kudos

Resolved! Track my Order

can someone please tell me why i can't track my order. This message keeps coming up:Bad RequestYour browser sent a request that this server could not understand.Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument ...

Anonymous by Not applicable
  • 1118 Views
  • 3 replies
  • 0 kudos

Resolved! Nokia Lumia 620

I have a Nokia Lumia 620 pay and go . I cant send any picture messages. It keeps saying try again. I have spoken online chat to 02 3 times but they keep giving me settings and they dont work. Anyone having this problem. I changed from pay monthly to ...

Anonymous by Not applicable
  • 2232 Views
  • 8 replies
  • 0 kudos

Resolved! No Email For 2 Months

i have tried for the last 2 months to access my email account on 02 i have contacted cs multiple time each time been told different things. the worse thing is this is my main email address and very important emails go here. this is getting beyond a j...

Anonymous by Not applicable
  • 703 Views
  • 2 replies
  • 0 kudos

Phone Bill

I like to check my phone bill online each month, just to make sure everything is alright and I was wondering if there was any way that I could label certain numbers? Thanks

Anonymous by Not applicable
  • 580 Views
  • 1 replies
  • 0 kudos

Resolved! New contract

Hi Can anyone tell me how you know if you have been accpeted for a new contract with O2. I had the thanks for ordering with Ref# along with, the welcome to O2 and verify email. In the past networks are usually quick to let you know if you have been d...

Anonymous by Not applicable
  • 662 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade then leave?

So my 1 month early upgrade is due in a few weeks, however I am planning on leaving to go to Three for their unlimited data tariffs. Was just wondering what happens when you upgrade your phone? Do they sign you up for a new contract on that phone? A ...

Anonymous by Not applicable
  • 1117 Views
  • 5 replies
  • 0 kudos

Incoming calls and sms issues

Hi guys, was hoping for some advice with issues I've had with reciving calls and SMS on Saturday that O2 haven't been able to help explain. As I work on an on call system for a hospital covering emergencies, I rely on my mobile phone when I am requir...

Anonymous by Not applicable
  • 724 Views
  • 1 replies
  • 0 kudos