How to access all 3 contracts on My o2

[Glaswegian]

I can only access my daughters phone details on My o2. How do I add my own phone and my other daughters. All three are held in my name and paid from the same account. 

[jonsie]

O2 have totally messed up a change to a new billing system which is effecting thousands of customers.

You'll need a new email address that's not been used on O2 before. O2 for some reason have used redundant legacy o2.co.uk emails on some accounts

 You can use alternative email to gain access. Give this to O2.

 Or you can also request the original email to be released from the original account, and this can then be added to the migrated 360 account (this can take up to 28 days, however should be done sooner) 
This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media using the links below

Guide: How to find help & contact O2