Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Leaving o2

Hi!I've recently moved back to Australia from England, therefore, no longer need my O2 account.I've tried to use the text option to request a STAC code; however, I'm on a multisharer account with someone still using their O2 account and living in the...

Upfront payment

I’ve paid an upfront payment however not actually been told if the device has been ordered just kicked me off the page and took the money, no device is showing up on my account ether, what do I do?

My o2

Hi I can’t get a code to log in as the number I used before , I no longer use now

Resolved! Activate amazon prime

I would like to add amazon prime as extra

Leaving Virgin Media

I want to leave Virgin Media but stay with O2 for my mobile.How do I do this?

Cancellation of new contract

Hi, I have just tried to put my old sims into the new pixel 7a but only to find I cannot put all my old storage in the new phone. Can I therefore cancel the contract. Thanks.

How can I contact O2 to complain

I need to complain, but I just keep moving around Q&A. How do I contact them?

Resolved! End my Disney Plus subscription

I want to end my Disney Plus subscription o2 now

You guys are not normal

You guys blocked my sim when i told you to try to retake the money from my account because it was empty due to my absence from london for a while. You want me to access my account and pay it through the application but i cannot do so without a verifi...

Airtime charges

Hi I've received this message : We're getting in touch to let you know that you're currently out of your minimum contract term and your monthly Airtime Plan is £20.24*, this excludes any current discounts you may have. Does this mean that my current ...

O2

Forum Posts