My O2
Get help and support from the community related to My O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 6796 Views
  • 1 replies
  • 1 kudos

Resolved! Order NC17817351

I have received texts and emails this morning about an order I haven't made.Order number NC17817351What is a 'Vas Change'?

James43 by Level 1: Joiner
  • 391 Views
  • 1 replies
  • 0 kudos

Resolved! Using App

Why can't I use my app. I have had an account for more than 48 hours

AliL by Level 1: Joiner
  • 214 Views
  • 2 replies
  • 0 kudos

Resolved! 5g

Hi, my phone is 4g can I change to 5g to make it faster

Fay1965 by Level 1: Joiner
  • 187 Views
  • 1 replies
  • 0 kudos

Resolved! Cancelling a plan

Hello, I would like to cancel my current plan ending in 162102 as I already have a new number and the number was supposed to switch over which I thought would end the plan by itself, this was what I was told by Virgin mobile.

Resolved! My o2

How do I set up more than one o2 phone within my O2 account?

Colinxyz by Level 1: Joiner
  • 145 Views
  • 1 replies
  • 0 kudos

Resolved! Difficulty in logging on

Even after changing my password, I still can't log in to my O2

Resolved! Text message

Hi, I’ve just received this. I have asked for it? Can you let me know what it is about please? Just confirming your order has gone through - thanks. Your order number is NC17727874, and you can check on its progress through My O2: https://mymobile2.o...

LR72 by Level 1: Joiner
  • 341 Views
  • 1 replies
  • 0 kudos

Resolved! Vas Charge

Received a message saying my order has gone through ( nothing has been ordered). The link takes me to VAS chargeanother text confirmed o2 has now added my out of bundle reduction. Ive done nothing. Can you explain m?

Cazz by Level 1: Joiner
  • 1089 Views
  • 1 replies
  • 0 kudos