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on 12-10-2018 14:08
With my business plan I can of course go over my limit and pay more if I have to. My plan consists of 20GB. I used up my plan on the 17th september 18 and had it renewed at 25th september 18. I do agree on using more than intended which was 4.14GB but i feel like that is over excessive that I had to pay more than £250 pounds. Is that normal or should I be contacting o2 about this? I've been with virginmedia for a while so I am a little confused on the new system.
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on 12-10-2018 15:38
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on 12-10-2018 15:38
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on 12-10-2018 14:35
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on 12-10-2018 14:35
@KamilZaremba Does seem an excessive amount for that much data, but you'll have to speak to customer service. No one here has access to anyone else's account but their own. https://www.o2.co.uk/contactus
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on 12-10-2018 14:51
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on 12-10-2018 14:51
https://www.o2.co.uk/sites/default/files/docs/overage-terms-statement.pdf
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on 12-10-2018 15:18
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on 12-10-2018 15:18
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on 12-10-2018 15:19
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on 12-10-2018 15:19
Akshay• 2:15 PM"
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on 12-10-2018 15:25
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on 12-10-2018 15:25
@KamilZaremba wrote:
The Customer Service (Quick chat) has told me its 3Pence per MB on business plan. But im guessing that has changed. But yes 250 is really excessive and thats what i have thought "Yes, 3p ex VAT*
Akshay• 2:15 PM"
But still that is only £149.00 ?
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on 12-10-2018 15:32
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on 12-10-2018 15:32
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on 12-10-2018 15:38
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on 12-10-2018 15:38
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on 12-10-2018 16:09
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on 12-10-2018 16:09
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on 12-10-2018 16:10
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