Getting sick of o2

[Benjamin_Smith]

Day 4 of my new upgrade with no service no solution and limited help from the voice “team” paying premium rate for devices and tariffs for sub standard customer services. Returning in the next 24 hours and cancelling my two lines. There’s better elsewhere im sure. 

[Bambino]

@Benjamin_Smith This is a customer community. If you have a complaint, follow this link: 

How to Complain | Help | O2

[jonsie]

@Anonymous @O2Emma  are you able to assist @Benjamin_Smith please?

[Benjamin_Smith]

It is and I’m a customer. Sending a complaint to get a mediocre response in a week. No, I don’t have the time to chase these people anymore. 

[O2Emma]

Hi @jonsie I will pick this up thanks.

[O2Emma · Accepted solution]

Hi @Benjamin_Smith I will look into this for you I will send you a private message .

[jonsie]

Thank you @O2Emma