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Level 1: Joiner
Posts: 1
Registered: ‎27-08-2019
Accepted Solution

GLOBWAY BV

I charge 2 x bills GLOBWAY BV I paid. I called all the time O2 FOR STOP PEOPLE TAKING MY MONEY. I speak last month with o2 and o2 said okay we stopped. No one can take your money from your bill "they said" This month happened again
Is there someone clever, smart, can help this problem. This is fraud. I don't know this company. I don't play game. No strange apps in my phone.
If this happens more I have to move another network. Its shame. I don't wanna pay more every month. I am very sad
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Posts: 101,927
Topics: 550
Solutions: 12,994
Registered: ‎04-04-2012

Re: GLOBWAY BV

@Sul 

Community help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

And a useful website www.payforitsucks.co.uk

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 87,968
Topics: 738
Registered: ‎14-01-2013

Re: GLOBWAY BV

@Sul 

 

Is this recent? I ask simply because O2 put 2 step verification in place from 11th of May

See this guide. https://community.o2.co.uk/t5/How-to-Guides/Tips-to-avoid-unexpected-charges-on-your-bill/ba-p/12182...

*The Game Is On*

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Level 29: Intuitive
Posts: 4,737
Registered: ‎03-08-2018

Re: GLOBWAY BV

Hello @Sul
Very sorry to hear you have been scammed by Globwaybv, it is unacceptable, follow the advice by MI5 and Cleoriff and work at it and GET YOUR MONEY BACK.
Good luck and Welcome to the o2 community forum. TALLTREES


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Posts: 80,280
Topics: 573
Solutions: 3,845
Registered: ‎04-01-2009

Re: GLOBWAY BV

I notice there are actually less complaints about these type of scams.

Or maybe that's just wishful thinking!