Solved: Freezing sim

Lorna4 · ‎12-04-2024

Hi, I have been travelling in South America for 3 months and am away for another 3. I am still paying for my sim that I’m not using, is it possible to freeze sun and stop payments until I’m back

?

thanks

Lorna

Enlli · ‎12-04-2024

If you are on contract the simple answer is no.

Only ever been done for HM Forces on Active Duty

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Enlli · ‎12-04-2024

If you are on contract the simple answer is no.

Only ever been done for HM Forces on Active Duty

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2

Freezing sim

Photos

New payment date not saving

Would like to end and move away from O2

hard one! as son in Australia.

Roaming

MPN move to another o2 account