Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 279429 Views
  • 2 replies
  • 2 kudos

Number not ported and agent says its an invalid number!!

Hi all, Really hoping someone can help with this as I am losing all hope. I ordered a vodafone pay monthly sim only contract from mobilephonesdirect on the 5th of April and called back and cancelled the order within the hour as I wanted to go on a pa...

Josemulla by Level 1: Joiner
  • 1882 Views
  • 9 replies
  • 0 kudos

Resolved! New contract

Hi I have just ordered a new iPad in contract and I think I can use my Asda discount, but I didn’t know how to process this. Is it too late now I have placed my order or can this still be applied?

Lauren_W by Level 1: Joiner
  • 444 Views
  • 1 replies
  • 0 kudos

Upgrade

Please can you let me know of an iPhone deal with blue light discount. Similar tariff to what I currently have but upgraded mobile

No data

My bill was late I have just paid it now but no data have tried turn phone off then on

123adie by Level 1: Joiner
  • 300 Views
  • 1 replies
  • 0 kudos

Billing/Payments

My phone number has not been included in the my 02 application for several months and I cannot make online payments. Yesterday I paid the bill and today the phone was turned off! (REMOVED) Thanks for paying £69.31 with card ending (REMOVED). Your rec...

anyone help 02 account number please

02 wont answer the phone .tried for 3 days ,two hours each time to no avail please someone give me 02 's account number.please im desperate

Masterade by Level 1: Joiner
  • 454 Views
  • 2 replies
  • 0 kudos

Was my phone call genuine

I had a phone call from o2 today and wasn’t sure if it was genuine. They have sent me a pdf of a new contract of £20 per month with 100 gb of data

Becky45 by Level 1: Joiner
  • 857 Views
  • 1 replies
  • 0 kudos

Resolved! 02 refund

O2 said I am due a refund but I find it impossible to get in touch with them to get my money back. Can anyone help?

Refund5 by Level 1: Joiner
  • 383 Views
  • 1 replies
  • 0 kudos

Resolved! Change of address

I need to change my address, I was hoping to upgrade but I can't change it manually

Joanna86 by Level 1: Joiner
  • 627 Views
  • 2 replies
  • 0 kudos