Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Anonymous
Posts: 0

Freezing Contract?

So i've had the most amazing opportunity to go and live abroad temporarily, in Australia, for 3 months. I know its a long shot, but, is it possible to 'Freeze' my contract? Just wandering?
Posts: 16,439
Topics: 297
Kudos: 1,856
Ideas: 6
Solutions: 1,316
Registered: ‎13-08-2008

Re: Freezing Contract?

only for armed forces going to theatre of war.
Not for moving country
iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous
Posts: 0

Re: Freezing Contract?

I'm going, so can i change the bank account of which the monthly charges come from? So letting someone else pay for the next three?
Posts: 16,439
Topics: 297
Kudos: 1,856
Ideas: 6
Solutions: 1,316
Registered: ‎13-08-2008

Re: Freezing Contract?

Yes as long as they pay it as it will still be your credit rating that gets affected if not paid etc
iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous
Posts: 0

Re: Freezing Contract?

How do i change the bank account?
Anonymous
Posts: 0

Re: Freezing Contract?

The person named on the bank account needs to speak to cs and give their sort code and acc number, they should be ok if they can confirm your name, as the o2 account holder, and give the correct password, but to be on the safe side it might be better to call when you are both present.
Anonymous
Posts: 0

Re: Freezing Contract?

Thank you very much, much appreciated