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We were told previously that this issue was due to a batch of faulty sim cards.
@EmilieT @Martin-O2 or @Marjo may be able to assist further but try calling 4445 first to see if customer services can help.
@EmilieT @Martin-O2 or @Marjo may be able to assist further but try calling 4445 first to see if customer services can help.
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Another issue that you think would have been sorted out months ago. O2 do make me despair these days.
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Hi @Pacman786, I'm sorry to hear you're getting this message back 
I've just sent you a Private Message to check a few things and discuss this further 
Cheers @MI5 for the mention!
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