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Free laptop with phone

Carlfarrington
Level 1: Joiner
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Hi I just contacting regarding my new contract, i have received the phone and everything is okay with that however it said on my contract I get a free laptop which is yet to arrive just wondering if you could help me with seeing what issue there is 

Thankyou

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MI5
Level 94: Supreme
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@Carlfarrington 

If it's a free chromebook you claim here https://2021.samsungpromotions.claims/O2chromebook2022/en-GB/support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128279 Posts
  • 614 Topics
  • 22547 Solutions
Registered:

@Carlfarrington 

If it's a free chromebook you claim here https://2021.samsungpromotions.claims/O2chromebook2022/en-GB/support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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