Fraudulent transaction

[DJ_loyalist]

I have paid the invoice for the previous bill, which I and I have been charged for something which I never wanted or even heard of. I have

[Cleoriff]

@DJ_loyalist 

Need more info than that please?

[jonsie]

What exactly have you not bought?

[Cleoriff]

In case it's payforit

See community help here:

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

And O2 advice here…

https://www.o2.co.uk/help/account-and-billing/premium-service-checker

and this site will to help you get your money back…

https://payforitsucks.co.uk/

 You should also ring Customer Service and ask them to place the following bars on your account:

Bar all Direct to bill debits

Bar Premium rate numbers

[DJ_loyalist]

Globalcharge LTD

[Cleoriff]

@DJ_loyalist 

It's a scam. A company based in Turkey who offer mobile innovations and charge you for them

I will mention @Payforit_Sucks  here. Hopefully he will be able to advise further. .

[Payforit_Sucks]

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@DJ_loyalist wrote:

Globalcharge LTD

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Globalcharge Ltd haven't generated many complaints in the past, so this may be an isolated incident, or the start of a new scam.

There was a complaint about 2 years ago, and as far as we are aware this was satisfactorily resolved.

https://community.o2.co.uk/t5/Pay-Monthly/Charges/td-p/1149005 

Whatever it is, it isn't "Payforit". Payforit was quietly killed off by the networks in December 2019, having developed a well deserved notoriety for facilitating scams.

Sadly, although there have been some improvements, only the name "Payforit" has been dropped. The scams will henceforth be referred to as "Charge to Mobile" or Premium SMS (PSMS) services. Payforitsucks will continue to provide support for victims of thee scams, not just on O2, but on all networks. 

Globalcharge Ltd appear to be UK based. 

UK Office (Head Office) GlobalCharge Limited

CEME Innovation Centre

Marsh Way

Rainham

Essex

RM13 8EU

Customer Service & Support

0333 313 2286 

support@globalcharge.com

I suggest contacting them to get an explanation of the charge.

If you want to avoid "third party" charges on your bill, ask for a "charge to mobile" bar to be placed on your account.

Please let us know the outcome of this case, as this company has not previously been on our radar.

Paul

payforitsucks.co.uk