This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Fraudulent text from O2

Go to solution
Kelz2801
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎01-10-2020 18:02

on ‎01-10-2020 18:02

Hey, has anyone else received a message with a link from o2 claiming they couldn't process your recent payment, from a mobile number? Just beware as I believe this to be a data stealing link
Message 1 of 3
646 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
madasaf1sh
Level 77: Grand Master
  • 11583 Posts
  • 64 Topics
  • 3163 Solutions
Registered:

on ‎01-10-2020 18:06

on ‎01-10-2020 18:06

@Kelz2801

It is indeed a scam text, which is plaguing all mobile networks at the moment.

Best thing to do is forward the text to 7726 which is o2's security team, and also report on action fraud
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 3
642 Views
2 REPLIES 2

Go to solution
madasaf1sh
Level 77: Grand Master
  • 11583 Posts
  • 64 Topics
  • 3163 Solutions
Registered:

on ‎01-10-2020 18:06

on ‎01-10-2020 18:06

@Kelz2801

It is indeed a scam text, which is plaguing all mobile networks at the moment.

Best thing to do is forward the text to 7726 which is o2's security team, and also report on action fraud
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
643 Views

Go to solution
MI5
Level 94: Supreme
In response to madasaf1sh
  • 149412 Posts
  • 641 Topics
  • 28495 Solutions
Registered:

on ‎01-10-2020 18:07

on ‎01-10-2020 18:07

@Kelz2801 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
641 Views
0 Kudos
Top Kudoed Authors
View All
Top