on 23-04-2022 12:08
I have been contacted by 0330 053 2334 stating they will be giving me up to 40% discount on my bill, can you confirm if this is o2 or a fraudulent scam?
they sent me a one time code but I was not comfortable with the conversation and ended the call, I have not given them any personal details and I did not read the code back to them.
Below are the messages
*SECURITY WARNING* The one-time code you requested will arrive shortly. If someone's calling you and asking for a code, please end the call because they DO NOT work for O2. If you suspect fraud, call us on 202 so we can protect your account.
*Be alert to fraud* NEVER share this code, including with O2 staff. Help us protect your O2 account. To retrieve your My O2 account, enter code 693448.
Regards
Ian.
Solved! Go to Solution.
23-04-2022 12:17 - edited 23-04-2022 12:23
23-04-2022 12:17 - edited 23-04-2022 12:23
It's a well known scam.
O2 are not offering 40% off.
You need to report it to the police and O2.
Ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
Block the number and do NOT follow any links or OTP's and report it free to 7726
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
Veritas Numquam Perit
23-04-2022 12:17 - edited 23-04-2022 12:23
23-04-2022 12:17 - edited 23-04-2022 12:23
It's a well known scam.
O2 are not offering 40% off.
You need to report it to the police and O2.
Ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
Block the number and do NOT follow any links or OTP's and report it free to 7726
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
Veritas Numquam Perit
on 23-04-2022 12:48
on 23-04-2022 12:48
on 25-04-2022 17:41
Ditto. Like you, I was wary and ended the call.