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Troubleshooting without calling

pijatje
Level 1: Joiner
  • 1 Posts
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When I try to sign in, it says, "My 02 isn't available to you yet." It's been longer than 48 hours and I am told to contact them, but the only contact given is a phone number. I am completely Deaf and so cannot call them, but no other option is given.

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MI5
Level 94: Supreme
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@pijatje 

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Guide: How to find help & contact O2 

Check the access for all options in the guide.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Dave-O2
Community Manager
Community Manager
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Afternoon @pijatje 

 

Was this sorted for you? If not please drop me a PM with your mobile number and i'll take a closer look 👍

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