Troubleshooting without calling

pijatje · ‎14-06-2025

When I try to sign in, it says, "My 02 isn't available to you yet." It's been longer than 48 hours and I am told to contact them, but the only contact given is a phone number. I am completely Deaf and so cannot call them, but no other option is given.

MI5 · ‎14-06-2025

@pijatje

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Guide: How to find help & contact O2

Check the access for all options in the guide.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Dave-O2 · ‎20-06-2025

Afternoon @pijatje

Was this sorted for you? If not please drop me a PM with your mobile number and i'll take a closer look 👍

New Samsung Galaxy A series // Don't fall for scams // Bigger benefits – Just for being with Virgin Media & O2
Contact us on Social Media: Facebook // Twitter // Instagram

O2

Troubleshooting without calling

My o2

Wrongly Billed

Renew Sim Only Contract -UK

How do I leave O2 - The website is a minefield

Account Selector Hell!