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Fraud
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on 10-05-2019 23:09
Solved! Go to Solution.

Re: Fraud
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10-05-2019 23:16 - edited 10-05-2019 23:17
@Pavlo See these links: https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
Also call O2 customer service and request bars on your account for mobile charges. https://www.o2.co.uk/contactus
Re: Fraud
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10-05-2019 23:16 - edited 10-05-2019 23:18
Hi @Pavlo
Follow the advice here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
And here https://payforitsucks.co.uk/
Customer services can apply a bar all to Direct Bill Debits if you give them a call Guide: How to find help & contact O2
Re: Fraud
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on 10-05-2019 23:50
Not exactly fraud, as the law stands, but certainly a scam and downright immoral.

Re: Fraud
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on 11-05-2019 01:09
Re: Fraud
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on 11-05-2019 06:34
@Pavlo wrote:
I have three purchases from Bona Fide Mobile ltd - both for £4,50 pounds each - which I have NOT bought
Hello ~ Very sorry to hear you have been scammed by Bona Fide Mobile Ltd.
Pursue this until you get your money back, through the advice on the Community Forum.
Read all the links and take the advice and you should be in with a very good chance ~
Good Luck and best wishes
Re: Fraud
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on 11-05-2019 07:46
https://community.o2.co.uk/t5/Discussions-and-Feedback/Attempted-Fraud/m-p/1216916#M108805
Hello @Pavlo
This may be of interest to read ~ another member who was scammed by the same Company