Fraud

[Pavlo]

I have three purchases from Bona Fide Mobile ltd - both for £4,50 pounds each - which I have NOT bought

[Bambino · Accepted solution]

@Pavlo  See these links: https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

https://payforitsucks.co.uk/

Also call O2 customer service and request bars on your account for mobile charges. https://www.o2.co.uk/contactus

[Cleoriff]

Hi @Pavlo 

Follow the advice here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

And here https://payforitsucks.co.uk/

Customer services can apply a bar all to Direct Bill Debits if you give them a call Guide: How to find help & contact O2 

[jonsie]

Not exactly fraud, as the law stands, but certainly a scam and downright immoral.

[Anonymous]

These scammers should be stopped but unfortunately they won’t as the networks apparently get a cut of the fees

[TallTrees]

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@Pavlo wrote:
I have three purchases from Bona Fide Mobile ltd - both for £4,50 pounds each - which I have NOT bought

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Hello ~ Very sorry to hear you have been scammed by Bona Fide Mobile Ltd.

Pursue this until you get your money back, through the advice on the Community Forum.

Read all the links and take the advice and you should be in with a very good chance ~

Good Luck and best wishes

[TallTrees]

https://community.o2.co.uk/t5/Discussions-and-Feedback/Attempted-Fraud/m-p/1216916#M108805

Hello @Pavlo 

This may be of  interest to read ~ another member who was scammed by the same Company