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Level 1: Joiner
Posts: 1
Registered: ‎10-05-2019
Accepted Solution

Fraud

I have three purchases from Bona Fide Mobile ltd - both for £4,50 pounds each - which I have NOT bought
Level 69: Guiding Light
Posts: 16,563
Registered: ‎31-03-2010

Re: Fraud

[ Edited ]

@Pavlo  See these links: https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

https://payforitsucks.co.uk/

Also call O2 customer service and request bars on your account for mobile charges. https://www.o2.co.uk/contactus

I DO NOT WORK FOR O2



Funniest-Thread-2
Posts: 97,216
Topics: 758
Registered: ‎14-01-2013

Re: Fraud

[ Edited ]

Hi @Pavlo 

Follow the advice here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

 

And here https://payforitsucks.co.uk/

Customer services can apply a bar all to Direct Bill Debits if you give them a call Guide: How to find help & contact O2 

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Posts: 83,288
Topics: 577
Solutions: 4,100
Registered: ‎04-01-2009

Re: Fraud

Not exactly fraud, as the law stands, but certainly a scam and downright immoral.

Anonymous
Posts: 0

Re: Fraud

These scammers should be stopped but unfortunately they won’t as the networks apparently get a cut of the fees
Level 32: Blockbuster         
Posts: 6,406
Registered: ‎03-08-2018

Re: Fraud


@Pavlo wrote:
I have three purchases from Bona Fide Mobile ltd - both for £4,50 pounds each - which I have NOT bought

Hello ~ Very sorry to hear you have been scammed by Bona Fide Mobile Ltd.

Pursue this until you get your money back, through the advice on the Community Forum.

Read all the links and take the advice and you should be in with a very good chance ~

Good Luck and best wishes

 



Level 32: Blockbuster         
Posts: 6,406
Registered: ‎03-08-2018

Re: Fraud

https://community.o2.co.uk/t5/Discussions-and-Feedback/Attempted-Fraud/m-p/1216916#M108805

 

Hello @Pavlo 

 

This may be of  interest to read ~ another member who was scammed by the same Company