Flying from Gatwick to Las Vegas

[Andy4]

I have been charged £35.00 extra for data usage. I was flying to Vegas on the day in question, apparently I used the data while over Norway. I didn't use my phone, and didn't fly over Norway, can anyone explain please?

[MI5 · Accepted solution]

Most likely the aircraft satellite system @Andy4
See help thread here https://community.o2.co.uk/t5/How-to-Guides/Cruise-Liners-Aircraft-Charges/ba-p/1058892

[Andy4]

Thanks for your reply.
Hard to believe, didn't use my phone, just didn't turn roaming off.
Must have just been minutes as, the satellite must be like a speed camera for the phone companies.
They offered me £20.00 refund though

[MI5]

I's easy to get caught out with these charges unfortunately nut glad they refunded some of it for you.