This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Flashing screen

Go to solution
Sue999
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎25-02-2021 16:46

on ‎25-02-2021 16:46

I am having trouble with my iPhone 12, the screen is doing things on its own, mainly the phone icon keeps flashing and randomly things start flashing. I jbe done a soft reset,but issue still remains. Please help
Message 1 of 5
796 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 153174 Posts
  • 653 Topics
  • 29232 Solutions
Registered:

on ‎25-02-2021 17:47

on ‎25-02-2021 17:47

@Sue999 

Contact Apple who can run a remote diagnostic check on it. 

https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 5
787 Views
0 Kudos
4 REPLIES 4

Go to solution
MI5
Level 94: Supreme
  • 153174 Posts
  • 653 Topics
  • 29232 Solutions
Registered:

on ‎25-02-2021 17:47

on ‎25-02-2021 17:47

@Sue999 

Contact Apple who can run a remote diagnostic check on it. 

https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
788 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to MI5
  • 97247 Posts
  • 614 Topics
  • 7213 Solutions
Registered:

on ‎25-02-2021 18:35

on ‎25-02-2021 18:35

It sounds like a rogue app

Have you downloaded anything recently at the time this started happening @Sue999 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 5
780 Views
0 Kudos

Go to solution
Sue999
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎25-02-2021 21:51

on ‎25-02-2021 21:51

Thank you I will contact them.
Message 4 of 5
766 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Sue999
  • 153174 Posts
  • 653 Topics
  • 29232 Solutions
Registered:

on ‎25-02-2021 22:06

on ‎25-02-2021 22:06

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
750 Views
0 Kudos
Top Kudoed Authors
View All
Top