First Bill - Billed Twice in the first month why?

[Anonymous]

First Billed Twice in the first month why?

08th-24thOCT 2013 why is this?

Why is it £17.55p rather than what I bought into just £17? VAT?

As theres no contact via email for new customers (you have to input a previous Direct Debit date) I'm finding the urge to send my new phone back and start with a rival very tempting.

Thanks in advance I'm new to 02.

[MI5]

Your first bill includes a pro rata payment upto your first normal billing date which is then paid a month in advance.

[Anonymous · Accepted solution]

You have been charged a pro rata amount from when you took the contract out it will sort itself out on the second bill you won't end up paying more than your supposed to